Privacy Policy

Last Updated: 3/10/2025

 

1. GDPR Compliance

Kathiopa is committed to protecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) 2016/679. This policy outlines how we collect, use, and safeguard your personal data across our services, including Kathiopa Studio (creative services) and Kathiopa Academy (education).

2. About Kathiopa

Kathiopa is a design and innovation firm specializing in:

  • Brand Identity Design
  • Website Design & Development
  • Product Design (UX/UI Design)
  • Marketing & Digital Strategy
  • Educational programs through Kathiopa Academy

Contact Us:

  • Address: Douala, Njo-Njo Street, Bonapriso
  • Email: privacy@kathiopa.com
  • Website: www.kathiopa.com

3. Types of Data Collected

A. Personal Data You Provide:

  • Contact Information: Name, email, phone, company.
  • Project Details: Branding goals, website specifications, business challenges.
  • Academy Enrollment: Course preferences, payment details (processed securely via third-party gateways).
  • Job Applications: Résumés, cover letters, portfolio links.

 

B. Automatically Collected Data:

  • Usage Data: IP address, browser type, device identifiers, pages visited.
  • Cookies: For analytics and functionality (see Section 9).

 

C. Third-Party Sources:

  • Social Media/Ads: Data from LinkedIn, Google Ads, or Meta if you engage with our campaigns.
  • Partners: Aggregated data from trusted marketing partners (with your consent).

 

4. How We Use Your Data

We process data to:

  • Deliver services (e.g., design projects, Academy courses).
  • Send requested marketing (e.g., webinar invites, industry insights).
  • Improve user experience and website performance.
  • Fulfill contracts (invoices, project updates).
  • Process job applications.
  • Comply with legal obligations.

 

Legal Basis: Consent (e.g., marketing), contractual necessity, or legitimate interest (e.g., client communications).

 

5. Data Sharing & Security

A. Who We Share With:

  • Service Providers: CRM tools (e.g., HubSpot), developers, payment processors.
  • Legal Compliance: Authorities if required by law.
  • Business Transfers: During mergers/acquisitions.

 

B. Security Measures:

  • Encryption (SSL/TLS) for data in transit/at rest.
  • Access restricted to authorized personnel.
  • Regular security audits.

 

6. International Data Transfers

Data may be transferred outside the EU (e.g., via US-based tools like Calendly or Google Analytics). We ensure safeguards like GDPR-compliant contracts or Privacy Shield frameworks.

 

7. Data Retention

  • Clients: 7 years post-project for legal/financial compliance.
  • Academy Students: Duration of enrollment + 3 years.
  • Job Applicants: 1 year unless consent is extended.
  • Marketing Contacts: Until withdrawal of consent.

 

8. Your Rights

Under GDPR, you may:

  • Access, correct, or delete your data.
  • Restrict processing or request portability.
  • Withdraw consent (e.g., unsubscribe from emails).
  • Lodge complaints with EU supervisory authorities.

 

To Exercise Rights: Email privacy@kathiopa.com.

 

9. Cookies & Tracking

  • Essential: Session cookies for site functionality.
  • Analytics: Google Analytics (anonymous usage trends).
  • Marketing: LinkedIn/Meta pixels for ad targeting.

 

Manage Preferences: Adjust via browser settings or our cookie banner.

 

10. Children’s Privacy

We do not knowingly collect data from individuals under 16.

 

11. Updates to This Policy

Changes will be posted here. Material updates will be notified via email.

 

Contact Our Data Protection Lead:
privacy@kathiopa.com | Douala, Njo-Njo Street, Bonapriso